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IQ Mart

Is a single ecosystem that provides the unique and advanced unified platform for manufacturers, distributors and retail outlets for effective control over each of the steps and aspects of Rout-to-Consumer with significant increase in operation efficiency. We offer user-friendly customized solution based on modern IQ technology which consists of two applications:

  • IQ Retail (software for retail outlets).
  • IQ Force (software for manufacturer and distributor sales force).

App can be available in AppStore in your country for any kind of device installation.

IQ Retail is

  • Point of sale account;
  • Access to the list of all goods/ SKUs and stock management on one platform with possibility for online order 24/7 based on artificial intelligence with focus on increase POS turnover based on Big Data, and CRM-system for the point of sale and its employees;
  • Smart automatic orders preparation based on artificial intelligence solution;
  • Direct access to manufacturers and distributors AI incentive programs with possibility to focus on specific SKU/ objective / KPI at POS or even clerk level;
  • Sales growth due to focusing on certain groups of goods and bringing them to the end consumer;
  • Optimization of staff time by delegating routine processes to artificial intelligence - stocktaking, digital merchandising, etc.;
  • Individual access for users (both distributors and POS) based on personnel hierarchy and working shifts;
  • Synchronization of all financial information and fully electronic document management;
  • Simple, user friendly and intuitive service interface which doesn’t require an extra effort for personnel training;
  • Online customized training for POS employees.

IQ Force is

  • Manufacturer / distributor account;
  • CRM system for routes and sales based on artificial intelligence for field sales employees and merchandisers;
  • Expanding sales coverage as well as call rate and strike rake to increase operations efficiency and turnover;
  • Smart AI based sales force autorouting system with possibility of correction on daily base;
  • Objectives and KPIs setting with simple visualization;
  • Sales plans and motivational programs synchronization on Sales Representative / POS level;
  • Direct Communication Platform for Sales Agent and POS with possibility of active online visits based on innovative technologies to increase productivity;
  • Distributor’s routine task (i.e. merchandising, stock management etc.) delegation to POS personnel using artificial intelligence;
  • Control of merchandising and product display using neural networks;
  • Personnel turnover minimization based on AI technologies;
  • Possibility for online training program for employees (both sales force and retail clerks).

Mart
02

IQ MART is

Direct communication with customers
  • Access to all motivational programs from the manufacturer / distributor - additional earnings in each SKU category on a monthly basis.
  • Additional profit for the implementation of motivational programs - a legal bonus for retail outlets and employees.
  • Competitive mechanics: assigning a status depending on the success of the implementation of incentive programs (Iron, Silver, Gold).
To learn more
Offline visits
  • The outlet sees the date of the next visit of the sales agent and can, if necessary, correct it by selecting one of the available time slots offered by the system.
To learn more
Online visits
  • The outlet gets the opportunity to take on the tasks of a sales agent / merchandiser and independently complete them for an additional fee.
  • Tasks are completed in a convenient chat and do not require prior training: with the help of neural networks and computer vision, it is easy to complete tasks and earn money.
To learn more
Offline and online orders
  • Access to the list of goods/SKUs with necessary information about each SKU, recommended prices and discounts.
  • Automatic recommended orders based on existing stocks, offtake, Big Data and AI prediction of ideal order frequency and free delivery slots.
  • Automatic synchronization of offline and online orders data with CRM.
To learn more
AI based job exchange
  • Additional earnings for outlets for completing tasks for merchandising, stock count, etc.
  • Image, Video и Voice Recognition technologies and artificial intelligence allow POS to control and improve product display without the participation of the manufacturer / distributors employees, reducing time and money costs, as well as maintaining shelf turnover.
To learn more
Hierarchy of employees
  • Free internal CRM system installed in retail outlets.
  • Simple way of POS employees authorization for different types of activity (signing documents, creating orders, etc.) - matter of local legislation.
To learn more
Document flow
  • Technical possibility of electronic signature (via SMS) – matter of local legislation.
  • Automatic storage of all necessary documents (supply contracts, agreements etc.) in a single database with easy access.
To learn more
Integration of the financial data
  • All financial information about the outlet: credit limit, receivables, payment schedule.
  • Reminders about payments, including overdue.
  • Possibility to pay off part of accounts receivable with bonuses.
To learn more
Employee training
  • Possibility of customized online training courses for employees with positive impact on business (including incentives).
To learn more
Industries
03

Industries to connect IQ Mart

 
04

Our advantages

01.

Additional profit and bonuses for the implementation of motivational programs for legal entities. and physical faces

02.

Access to the largest catalog of products from top manufacturers and distributors

03.

Automatic recommended orders and increased shelf turnover

04.

Additional earnings for outlet staff: withdrawal of received funds to the card

05.

Unloading employees: digital merchandising, automatic orders and stock control

01.

Increase sales agent efficiency by 60% with online visits

02.

Dynamically changing itineraries to reduce travel and time costs

03.

Optimum routes based on traffic and traffic conditions

04.

Extended visit checklist functionality to maintain a unified approach to the quality of work

05.

Advanced analytics for the manager and monitoring the performance of sales agents

05

How it works

Registration
The outlet is connected to the system by the distributor sales force (at the level of POS or even each clerk and owner for personalizing incentive programs).
Hierarchy
The owners of retail outlets set up a hierarchy of roles for POS employees – the ability to sign documents, place orders, and complete tasks.
Сatalog
The outlet gets access to the SKU catalog from the manufacturer / distributor and the opportunity to purchase all the necessary goods on one platform 24/7.
Incentive programs
POS carries out incentive programs from the manufacturer / distributor, receiving additional remuneration (possibly on individual level).
Auto-orders
The outlet independently makes orders for the necessary goods - the Big Data-based system makes recommended automatic orders and suggests how much income can be received when purchasing certain SKUs.
Task performance
The outlet undertakes the routine tasks of a sales agent through the task exchange – photo monitoring of shelves, merchandising, stock count, etc. – rewards are awarded for completed tasks.
Chat
Tasks are completed in a convenient chat - neural networks and the Image Recognition system help to cope with tasks without prior training and preparation, and direct communication with a sales agent is also possible to clarify details and get help.
Online education
POS employees can have access to customized online training from the manufacturer / distributor (for an additional fee).
Analytics
POS can receive from the manufacturer / distributor sales force all necessary information and analytics for the business improvement.
Registration
The manufacturer / distributor has to be registered in the system with providing necessary information.
Hierarchy
The manufacturer and distributor connect to the ecosystem by setting up the geography of sales and the hierarchy of their employees.
Price setting
The list of goods/SKUs is loaded with indication of groups, categories, units of measure of goods, price ranges and conditions of the minimum order.
Incentive programs
Incentive programs are to be set up for retail outlets, taking into account their geography and profile.
Connection of retail outlets
The distributor connects retail outlets to the ecosystem, sets the parameters for displaying goods for them, warehouses and prices for a specific region.
Sales plans
The manufacturer sets sales plans for the distributor, who, in turn, distributes sales plans for a team of sales agents, and also forms route lists and tasks for them during visits to retail outlets.
Communication
Sales agents have an opportunity of direct online communication with serviced outlets and access to all POS information - orders, incentive programs, stock and off-take, equipment, merchandising, complete financial data etc.
Online visits
The sales agent has an possibility to delegate part of his activities to POS without extra time for POS using benefits of artificial intelligence and, as a result, increasing call rate and strike rate up to 10 times using the automatic algorithm of dynamic changing routes, determining on daily base outlets need to be visited in person or just online.
Analytics
The manufacturer / distributor transparently sees the location and movement of its employees on an interactive map and can moderate their route lists, tracking the implementation of KPIs and tasks within visits, as well as sales performance in the context of both specific products and specific outlets, receiving detailed analytics and electronic document flow.
Functional
06

In the box

01Authorization
  • Register / authorize user by phone number, restore access via SMS
  • Agreements for the use of the IQ RETAIL system
To learn more
02Personal account
  • Add / change user avatar
  • Data on the number of points of the merchant and IP / LLC, the number of available tasks, the number of completed tasks and "on moderation"
  • Select an outlet from the list
  • Individual / LLC financial data - about the supplier, amount and date of the next payment
  • Motivational programs by manufacturers for outlets
  • Active outlet orders / tasks with details, order / task history
  • Financial history of sole proprietorship / LLC — accrual of premiums for sole proprietorship/LLC and individuals. persons
To learn more
03Profile
  • Information about the organization - the name of the individual entrepreneur / LLC, KPP, TIN
  • Document management for individual entrepreneur / LLC: add. agreements for participation in motivational programs and services, acts according to the loyalty program and services performed, delivery addresses, supply contracts, user and sub-license agreement, personal data processing and protection policy, distribution assurance program
  • Change account / language password
To learn more
04Motivation
  • Display categories of incentive programs
  • Select motivational program by manufacturers
  • Manufacturer plan logo
  • Motivation program progress
  • Product filters for the selected plan "Manufacturers", "Brands"
  • List of products related to the incentive program
To learn more
05Catalog
  • Filter products by category by hierarchy system:
  • All categories
  • Subcategories
  • Producers
  • Brands
To learn more
06Hierarchy
  • Hierarchy system for legal employees face
  • Legal entity manager (deputy director): ability to sign documents, access to all outlets, the ability to create employees for all outlets with all powers except for the "Manager", edit and delete employees, making orders and completing tasks
  • Specific outlet manager: ability to view company documents and create users to a specific outlet with the authority to "Place orders and complete tasks", edit and delete employees, make orders and complete tasks for a specific outlet
  • Place Seller: Ability to place orders and complete quests
To learn more
07Finance
  • Display legal entity provider
  • Information about available means to ship
  • Display financial information in the context of a supply agreement
  • Display the balance sheet of a legal entity with information about the credit limit, the amount of receivables (including overdue), upcoming shipments and customer prepayment
  • Legal entity payment schedule
To learn more
08Electronic document management
  • Additional agreement for participation in the iQRetail program
  • Additional agreements for participation in motivational programs
  • Acts confirming bonuses for participating in motivational programs
  • Additional agreements for completing tasks
  • Acts confirming bonuses for completed tasks
  • iQRetail Service User Agreement
  • List of retail outlet Counterparty
  • Users personal data processing and protection policy
  • Sublicense Agreement
  • User Agreement
To learn more
09Tasks
  • Quest Card
  • Task name
  • Branded job avatar
  • Display information about the reward for a successfully completed task
  • Progress of the task
  • Job classification
  • Scheduled Task Deadlines
To learn more
10Basket
  • Order amount
  • Number of items in cart
  • Change the quantity of items in the cart
  • Delivery address
  • Online order payment
  • Success screen - move order to active
To learn more
11Statistics
  • Order history: status, number, delivery address, date and time, amount, number of SKUs and details on them, the user who made the order
  • Job history: status, type / name, outlet address
  • Place order history
  • Order status information - "new", "accepted", "delivered", "rejected"
  • Order number display
  • Indicate the address of the outlet
  • Order delivery date
  • Order amount
  • Number of SKUs in order
  • Order detailing by goods showing SKU name, manufacturer, amount and quantity
To learn more
12Orders
  • Order card: number, date, delivery address, amount, status, number of SKUs and details: name product and manufacturer, price and quantity
  • List all active POS orders
  • Display the status of active orders
  • Active Order Number Information
  • Total order value
  • Number of SKUs in order
  • Display delivery date
  • Address of the outlet where the order will be delivered
  • Order detail showing products, manufacturer, price and quantity
To learn more
13Education
  • Manufacturer Knowledge Bank, which includes:
  • Informative articles
  • Tutorials and videos
  • Lesson progression
To learn more
14Awards
  • Shop in iQRetail service
  • Shop block on main page
  • Product card
  • Product description
  • Product value in points
To learn more
15Chat
  • Tech support chat 24/7
  • Interaction with the sales agent assigned to the outlet
  • Attach photos and videos
  • Quote posts
  • Copy / delete content
  • Evaluate the work of technical support
  • Ability to call technical support
To learn more
01Registration / Authorization
  • Registration / authorization of the user by phone number, restoration of access by SMS.
To learn more
02My account
  • Add/change user avatar
  • Summary information: status, KPI
  • Sales plans
  • Routes
  • Visits
  • Current customers (outlets)
  • Product catalog
  • Rewards (received and available)
  • Tasks
  • Rating
  • Training
  • Statistics (summary analytics for the month, quarter, year)
  • Auction
  • News
  • Notifications
  • Chat
To learn more
03User profile
  • Add/change user avatar
  • Summary information: status, KPI, points, place in the ranking, earnings per month, level
  • Setting character display
  • Contacts
  • Change password
  • Basic information: last name, first name, patronymic, date of birth, gender, mail, position, department, manager
  • Rating
To learn more
04Rating
  • Personal rating
  • Community ranking
To learn more
05Tasks
  • Available tasks
  • Filter by task category
  • History of task execution
  • Rating
To learn more
06Sales plans
  • Dynamic progress bars with percentage and quantity progress of sales targets
  • Filter sales plans by category
To learn more
07Routes
  • Interactive dashboard of visits with dynamically changing time slots using a unique online algorithm
  • Building a sales agent route
  • Display sales agent route
  • Display outlets along the route
  • Calculation of sales agent route time
  • Adding an outlet to the route list in real time
To learn more
08Visits
  • Automatic detection of the sales agents arrival at the outlet and the start of the visit by geolocation
  • Checklists of visits based on the sales agents current tasks
  • Selection of task types for checklists: survey, stock removal, merchandising, free form, ordering
To learn more
09Customer base
  • Contacts of current clients
  • Summary information on current customers (KPI, sales and orders)
  • Staff
  • Current equipment

This block is only available when syncing
IQ Force with IQ Retail

To learn more
10Orders
  • Current customer orders with the ability to adjust
  • Order history by customer
  • General catalog and motivational programs
  • Customer checkout form

This block is only available when syncing
IQ Force with IQ Retail

To learn more
11Catalog
  • General and incentive programs
  • Filter products by brands and categories
  • Product cards: SKU description, photo, unit of measure, price
  • Basket
To learn more
12Customer Finance
  • Complete financial information for each client: balance, credit limit, accounts receivable, down payments
  • Select payment method
  • Transaction history
  • Reliability rating and stop list

This block is only available when syncing
IQ Force with IQ Retail

To learn more
13Electronic document management
  • All signed and unsigned customer documentation (supply contracts, acts, agreements, etc.)
To learn more
14Job Market
  • Lists of employees of specific shifts of outlets
  • Display client roles
  • Current tasks for client employees
  • Form for checking assignments from client employees
  • History of completed tasks

This block is only available when syncing
IQ Force with IQ Retail

To learn more
15Knowledge Bank
  • Articles
  • Courses
  • Video
  • Training programs
  • Tests
  • Exams
  • Books
  • Podcasts
To learn more
16Gift Shop
  • Points available / frozen
  • Catalog of internal corporate goods
  • Auction lot description
  • Auction end time
  • Increase Rate Tool
To learn more
17News
  • News feed
  • Filter by news category
  • Likes, comments and views counter
To learn more
18Chat
  • Individual and group chats
  • Communication within the company and directly with customers
  • Attaching photos and videos
  • Quoting messages and materials
  • Copy/delete materials
  • 24/7 technical support
To learn more
19Notifications
  • Flexible notification settings for current business processes
To learn more
01Registration / Authorization
  • Registration / authorization of the user by phone number, restoration of access by SMS.
To learn more
02My account
  • Add/change user avatar
  • Summary
  • Sales plans
  • Sales agent routes
  • Sales visits
  • Knowledge Bank
  • Tasks
  • Statistics (summary analytics for the month, quarter, year)
  • News
  • Notifications
  • Chat
To learn more
03User profile
  • Add/change user avatar
  • Summary
  • Setting character display
  • Contacts
  • Change password
  • Basic information: last name, first name, patronymic, date of birth, gender, mail, position, department
To learn more
04Sales plans for sales agents
  • Display Sales Plans for Sales Agents
  • Creating / editing sales plans for sales agents
To learn more
05Reseller routes
  • Displaying the routes of sales agents, their current location and all movements on an interactive map
  • Creating / editing sales agent routes in real time
To learn more
06Sales visits
  • Creating / editing visit plans for sales agents
  • Adding / editing / deleting visit checklists for sales agents
To learn more
07Knowledge Bank
  • Display training materials uploaded to the knowledge bank
  • Adding / editing / deleting tutorials
To learn more
08Tasks
  • Display tasks assigned to sales agents and their progress
  • Issuing / moderating tasks for sales agents
To learn more
09Statistics
  • Receiving reports on routes and movements of sales agents by territory / time period
  • Receiving reports on visits of sales agents by territory / time period
  • Receiving reports on the sales plan of sales agents by time period
  • Receiving reports on the tasks of sales agents by time period
To learn more
10News
  • News feed
  • Filter by news category
  • Likes, comments and views counter
To learn more
11Chat
  • Individual and group chats
  • Communication within the company and directly with customers
  • Attaching photos and videos
  • Quoting messages and materials
  • Copy/delete materials
  • 24/7 technical support
To learn more
12Notifications
  • Flexible notification settings for current business processes
To learn more
01Motivation constructor
  • Select the type of incentive program
  • Name of motivation program
  • Incentive program ID assignment (if motivation program is new)
To learn more
02Setting Motivations
  • Particular / mass activation and deactivation of motivational programs for the selected client / clients and their outlets
  • Ability to issue an additional agreement to clients with enabled plans
To learn more
03Recommended Order
  • Creation of configurations of the recommended order in the context of motivational programs / for specific categories of goods in the catalog by outlet segmentation
  • Assign recommended order
To learn more
04Tasks
  • Creating jobs for a specific client and outlets
  • Mass creation of jobs for clients from the list and outlets
  • Set job configurations
  • Create step types for jobs
  • Configuring employee bonuses
To learn more
05Brands
  • Filtering clients by regions / cities
  • Select clients by specified filters
  • Choose the clients outlet where the order will be placed
To learn more
06Client Base
  • Ability to filter clients by subjects / cities
  • Customer selection by specified filters
  • View client-specific documentation
  • Sort documents by signed, unsigned and expired
  • Ability to download selected documents from
To learn more
07Integration
  • Export / import data via API
To learn more
08Catalogue SKU
  • Filter manufacturers by category
  • Filtering by manufacturers brands
  • Ability to edit brand products
To learn more
09Price lists
  • Ability to upload product list via admin panel
  • Ability to download price lists via admin panel
To learn more
10LegalEntityPage face
  • Display the name of the legal entity
  • Possibility to edit information about legal entities face
  • List / segmentation of client’s outlets / list of outlet employees
  • Contact details of employees face
  • Position designation
To learn more
11Support
  • Accepting requests from customers for technical support of the service
  • Ability to reply to clients
  • Ability to complete calls
  • Ability to apply materials
To learn more
12Reporting
  • Statistics of the implementation of motivational programs by customer outlets
  • Statistics of the implementation of motivational programs by employees of retail outlets
  • History of performance of motivational programs
  • Statistics of bonuses earned for completed motivational programs
To learn more
Feedback

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Connect IQ Mart – smart key to your success!

#THREESTEPS

Нам доверяют мировые корпорации, одна из которых компания L’Oréal, являющаяся лидером мирового рынка. Мы разработали инновационный комплексный проект в бьюти секторе.

#Цель

Привлечение трафика в категорию «уход за кожей лица» с целью увеличения средней корзины продаж.

#KeyVisual

Нами была предложена и реализована комплексная креативная маркетинговая концепция акции “3 шага”, включающая в себя 3 этапа ухода за кожей лица - очищение, увлажнение и маска. Мы разработали коммуникацию с клиентом за счет онлайн и оффлайн платформ с привлечением навигационных подсказок в роли интерактивного консультанта, который решает проблемы индивидуального подхода в бьюти секторе.

#Конструкция

Мы позаботились о том, чтобы покупательский трафик мигрировал в бьюти категорию “Уход за кожей лица”, с последующим увеличением средней корзины продаж. Был создан виртуальный 3D-полигон, включающий в себя рестайлинг островных конструкций, пристенных стеллажей, воблеров и стопперов. Разместили рекламное оборудование и нанесли навигационные подсказки для концепта прогноза продаж.